- Privacy Policy
At our Amer Bab Al Falah, we collect personal information such as passport details, Emirates ID information, and contact details solely for processing government-related services through authorities like the General Directorate of Residency and Foreigners Affairs and the Federal Authority for Identity, Citizenship, Customs and Port Security. We ensure that your data is handled securely, shared only with relevant government entities, and never sold or disclosed to unauthorized third parties. Your information is retained only as long as required to complete the requested service and comply with UAE regulations.
- Terms & Conditions
By using our services, you agree to comply with the terms outlined below. Amer Bab Al Falah provides application support and submission services in coordination with relevant UAE authorities, including the General Directorate of Residency and Foreigners Affairs and the Federal Authority for Identity, Citizenship, Customs and Port Security.
- Refund & Cancellation Policy
All service charges and government fees must be paid in full before submission. Fees once paid are non-refundable unless otherwise specified by the relevant authority.
- Service Disclaimer
At Amer facilitate visa, residency, Emirates ID, and related government services. Final approvals, rejections, or delays are solely at the discretion of the respective government authority.
- Company registration details & License information
| License No. | 663081 |
| Membership No. | 290542 |
| Registration No. | 1339718 |
| Business Name | BAB AL FALAH DOCUMENT CLEARING SERVICES OWNED BY JAMAL MOHAMMED ONE PERSON COMPANY L.L.C |
| Legal Status | Limited Liability Company – Sing |
| Activity |
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| Member Since | 22/12/11 |
| Date of issue | 22/12/11 |
| Date of Expiry | 21/12/26 |
- Non-government disclaimer
Amer Center Al Quoz Mall, operating under the license of Bab Al Falah Document Clearing Services, is an authorized Amer Government Transaction Center approved by the General Directorate of Residency and Foreigners Affairs (GDRFA-D). While we are authorized to process and facilitate government transactions, we are a privately operated service center and not a government entity. All approvals, rejections, and final decisions regarding applications are made solely by the relevant UAE government authorities.
- Pricing clarity
Service charges apply for assistance and processing at our center. Government fees are charged separately in accordance with the regulations of the General Directorate of Residency and Foreigners Affairs (GDRFA-Dubai) and the Department of Economy and Tourism. All applicable fees are subject to official updates and regulatory changes.
- Contact for complaints
For any complaints or service concerns, customers may contact our support team directly
| Phone No. : 971-4-3806628 |
| Mobile No. : 971-50-7852789 |
| Fax No. : 971 -4-3806638 |
website link https://gdrfad.gov.ae/en/node/3110